Privacy Policy

Last Updated: March 18, 2026

PixelPack ("we," "us," or "our") operates the website pixelpack.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.

1. Information We Collect

We may collect the following types of information when you use our website or submit a contact form:

• Personal Identification Information: Name, email address, phone number, and company name provided voluntarily through our contact form.
• Usage Data: IP address, browser type, pages visited, and time spent on each page, collected automatically.
• Cookies: Small data files stored on your device to improve your browsing experience.

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and provide product quotes
• Process and fulfill your orders
• Improve our website and services
• Send you follow-up communications related to your inquiry (you may opt out at any time)
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website (e.g., email service providers) under strict confidentiality agreements
• When required by law or in response to valid legal processes
• To protect the rights, property, or safety of PixelPack, our customers, or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our email communications are transmitted over SSL/TLS encrypted connections.

5. Cookies

Our website may use cookies to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some parts of our website may not function properly if cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

7. Your Rights (PIPEDA – Canadian Privacy Law)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw your consent for the use of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📧 mail@pixelpack.ca
💬 WhatsApp: +1 (647) 996-8118
🌐 pixelpack.ca

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.